Frequently Asked Questions
Everything you need to know about our home essentials and services.
What is the typical delivery timeframe for home furniture and decor?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-7 business days, while larger furniture items may take 10-14 days via our specialized white-glove delivery partners.
Do you offer international shipping for your products?
Currently, Ricrac Shop ships within the continental United States and Canada. We are working on expanding our logistics to support international shipping in the near future.
What is your return policy for home goods?
We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture and final sale items are not eligible for return.
How can I track the status of my order?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to our carrier's website to monitor your shipment in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Affirm and Klarna for larger purchases.
Are your wooden products sustainably sourced?
Yes, at Ricrac Shop, we prioritize sustainability. Our wooden furniture is crafted from FSC-certified timber, ensuring that our products are environmentally responsible and built to last.